FAQ – Frequently Asked Questions
Support is provided via messages sent from places of theme purchase – Creative Market or Etsy. I do not provide support via Social Media, e-mail or phone.
DO NOT: I do not provide support for:
– Theme customizations or modifications – if you need something that is beyond original theme look/functionality please consider hiring a developer, or message me for quote.
– General WordPress/Blogger questions – I do not offer general support for the installation, administration or customization of the WordPress or Blogger platform itself.
– Third party plugins – I do not offer support related to third party plugins. Any issues should be raised with that particular plugin’s author.
– Issues arising from user modifications to the theme code, styling or functionality.
– Hosting configuration – these issues must be raised with your specific hosting provider.
I strive to answer all support and general questions in 24-48 hours. Please note that response time may be longer on weekends.